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Tireless marketing is pushed for small business owners .... By Shera Dalin

Small-business owners must market their companies tirelessly and use creative outlets to spread the word, a sales consultant told a home-based business conference on Thursday. "You have to be marketing every day," said Lois Creamer, the owner of Fast Forward Selling of Kirkwood. She spoke to about 60 people attending the Home-based Small Business Breakfast, part of Small Business Week.

Creamer recommends frequent phone and e-mail contact with prospects and grading them in three categories: motivation to purchase, money to pay for goods or services and the likelihood of choosing you. Prospects that fit all the categories should get particular attention.Small-business owners often tell about the features of their product or service rather than asking what a prospect needs. What a potential client is looking for is the solution to a problem, Creamer noted.

She also recommends using a variety of media to spread the word about an entrepreneur's business. Instead of a newsletter, she periodically sends a brief e-mail with two to three short tips on how to sell more. Iris Salsman, co-owner of Salsman Lundgren Public Relations, also offered several tips. "Your visibility is more important than your ability," she said, urging business owners to promote themselves.

A catchy slogan of five to seven words also is helpful, she noted. Repetition is the key for any marketing message, Salsman said. In the past, three to five exposures to a message were needed to get attention.

PHONETAG Launches VoIP Service for Small, Home-Based Businesses

TAMPA, Fla.--(BUSINESS WIRE)--May 5, 2005--PHONETAG, LLC has launched PHONETAG Small Business, a hosted voice-over-IP (VoIP) service designed specifically for small and home-based companies. "VoIP is considered by many to be the future of telecommunications, unless you happen to be a small business owner," says Rob Cash, CEO of PHONETAG.

The introductory price for Small Office is $49.95 per month, which includes basic features and a free VoIP phone. Activation charges vary by number of users, and additional features such as email, account codes, alternate number/distinctive ring, priority alert and premier conference calling are available for a nominal per-feature fee.

"PHONETAG Small Business lets small and home-based businesses enjoy all the cost-savings and rich features of VoIP without the costly upfront capital investment for hardware, equipment, infrastructure upgrades," says Cash. "And, because the service is fully hosted and managed by PHONETAG, the need for specialized IT expertise is all but eliminated."

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